Image: Unsplash / Holden Baxter
SANRAL has encouraged road users to make use of e-tags for simpler toll payments across SA.
With Gauteng’s e-toll programme now defunct, the South African National Roads Agency (SANRAL) has advised South African drivers to still make use of their e-tags for faster, simpler toll payments at toll gates across the country.
Vusi Mona, SANRAL GM for Communications and Marketing advises drivers with operational e-tags to make use of e-tag exclusive Shesha Lanes when crossing toll gates nationwide.
“Instead of bringing one’s vehicle to a complete stop and engaging with the operator, Shesha Lanes allow road users to slow down while the system reads the e-tag, opens the boom and the road user experiences seamless travel,” says Mona, as per TechCentral.
Following a recent article in which toll plazas were linked to card cloning and skimming as well as credit card fraud, SANRAL reiterates that such incidents do not occur at their toll plazas. Instead, stolen or cloned cards are sometimes presented at tolls for payment.
“Most toll transactions are below R500, so one does not need online transaction verification,” says Mona.
E-tags, which do not require drivers to stop and present bank cards, are still the most effective way to make toll payments, says SANRAL.
How can I use my e-tag to pay for tolls?
Only drivers with active e-tags will qualify to use the toll payment method.
The far left lane at any toll plaza is indicated as the express lane. This is where your e-tag will be scanned. If your tag has funds the “proceed” boom (on left) will open and you will join the main road after the plaza. If there is no tag in the vehicle or your tag is faulty or funds are depleted the “eject” boom (to the right) will open. You will be redirected into the main plaza to pay your toll fees via an alternative payment method.
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