AirHelp Inc. has released its 2024 score report, highlighting the best and worst airports globally.
The company, which secures compensation for air travellers after delays and cancellations, creates the rankings based on a number of factors.
Image: Getaway Gallery
These include the claims it processes worldwide, customer feedback, shopping options and the quality of food options at 239 airports across the globe.
Punctual arrivals and departures represent 60% of each airport’s score.
The data analysis used for this year’s ranking spans from the 1st of May 2023 to the 30th of April 2024.
Taking the lead this year is Hamad International Airport in Qatar. In last year’s awards, it had ranked fifth place.
South Africa’s very own Cape Town International Airport came in second, and OR Tambo International Airport secured 6th place.
Closing off the Top 10 is Narita International Airport in Tokyo, Japan.
Below is a full list of the 10 best airports in the world:
- Hamad International Airport, Qatar
- Cape Town International Airport, South Africa
- Chubu Centrair International Airport, Nagoya, Japan
- Osaka International Airport, Japan
- Brasília-President Juscelino Kubitschek International Airport, Brazil
- OR Tambo International Airport, South Africa
- Muscat International Airport, Oman
- Salt Lake City International Airport, US
- Val-de-Cans/Júlio Cezar Ribeiro International Airport, Belém, Brazil
- Narita International Airport, Tokyo, Japan
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